Privacy Policy

WayRooted (“WayRooted,” “we,” “us”) connects travelers and people who are moving with local experts (“Locals”). This policy explains what information we collect through wayrooted.com and our services, how we use it, and the choices you have.

1. Information we collect

Information you give us:

• Your name, email address and phone number
• Waitlist details, like where you’re headed
• Your pre-consultation questionnaire answers, like travel dates, budget, interests and who you’re traveling with
• Details you share about a move, like where you’re moving from and to, timing and what matters to you
• Messages you send us or your Local

Payment information: Payments are processed by our payment provider, Stripe. We do not store your full card number.

Information collected automatically: Basic technical information like your browser type, device, pages visited and general location, through cookies and similar tools that help our site work and show us how it’s used.

2. How we use your information

• To match you with a Local and schedule your call
• To share your questionnaire with your Local so they can prepare
• To process payments and send receipts and confirmations
• To send waitlist and launch updates you signed up for
• To respond to your questions and provide support
• To improve our website and services
• To keep WayRooted safe and meet legal obligations

3. How we share your information

We do not sell your personal information. We share it only:

• With your Local, so they can prepare for and hold your session. Locals agree to keep your information private and use it only for your session.
• With service providers who help us run WayRooted, like payment processing, hosting and databases, email delivery, scheduling and video calls. They may use your information only to provide those services to us.
• For legal reasons, if required by law or to protect the rights and safety of our users, Locals or WayRooted.
• In a business transfer, if WayRooted is involved in a merger, acquisition or sale of assets.

4. Emails

If you join our waitlist, we’ll email you about our launch and updates. You can unsubscribe anytime using the link in any email. We’ll still send messages about sessions you’ve booked.

5. How long we keep information

We keep your information as long as needed to provide our services, meet legal and accounting requirements, and resolve disputes. When it’s no longer needed, we delete it or make it anonymous.

6. Your choices and rights

You can ask us to access, correct or delete your personal information, or to stop sending you marketing emails, by writing to hello@wayrooted.com. Depending on where you live, you may have additional rights under local law, and we’ll honor them as required.

7. Security

We use reasonable safeguards to protect your information. No system is completely secure, so we can’t guarantee absolute security.

8. Children

WayRooted is intended for adults. We don’t knowingly collect information from children under 13. If you believe a child has given us information, contact us and we’ll delete it.

9. Changes to this policy

We may update this policy from time to time. We’ll post the new version here with a new effective date, and let you know about significant changes.

10. Contact us

Questions? Email hello@wayrooted.com.